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Add checkbox field on Incident form

gnunez
Kilo Guru

Hello all,

I am trying to add a checkbox field on my incident form, but when I configure the form layout and try to create a new field the checkbox type is not available.

Is adding a checkbox variable even possible on an incident form?

find_real_file.png

Thanks,

Grace

1 ACCEPTED SOLUTION

Goran WitchDoc
ServiceNow Employee

HI Grace,



You looking for the True/False type.


View solution in original post

6 REPLIES 6

Goran WitchDoc
ServiceNow Employee

HI Grace,



You looking for the True/False type.


Answer was right in front of me Thanks Goran!


I actually have the same issue. I already have the check box on the call form "Caller not found". But I wanted that when they mark a check on it, they have to fill out the user information manually. How will I do that? 

Hi Goran,

 

I have requirement to add checkboxes under a mandatory question for a form. How can I add the question along with checkboxes and make it mandatory? 

Thank you