Add condition in Flow designer Trigger to using script

[Saranya Babu1]

Hello All,

We want to trigger the flow designer if the recipients is part of an group email, then only trigger the flow. How we can add this condition in flow designer?

[Swapna Abburi]

Hi @Saranya Babu1 

When you say group email, is it a field with list of email addresses or a DL?

[Saranya Babu1]

Hello,

Recipient contains list of email address and any one of the email is group email configured in ServiceNow(user group) then only flow need to be triggered,.

[Dr Atul G- LNG]

Oh, you want to check who is part of a Distribution List (DL) and then send an email? I don't think that's possible directly. You can check group members in ServiceNow, but DLs are created in Outlook, not in ServiceNow, so retrieving DL members might not be straightforward.

[Saranya Babu1]

We are configuring Inbound email in which an email receiving in ServiceNow if the recipient email is present ServiceNow group email then only trigger the flow.

In this condition instead of hard coding, we need to check recipient email id is present in group email id.We have another generic flow and that is getting executing always which we need to avoid