Add custom field on activity log

[divya_dattatray]

I have a custom field in incident form. As a service desk user, I want to log history of change in custom field in Incident form's activity log, so that I can check activity logs when these fields are changed.

How can i achieve this requirement?

Thanks in advance.

[Harish KM]

chck section 2.3 here

Activity Formatter - ServiceNow Wiki

[shloke04 · Accepted solution]

Hi,

Refer the screen shot below and click on the icon next to Activity tab and then click on Configure Available fields as shown below:

Add your custom field to the right of the slush busket to have it appear on the Activity logs.

Hope this help. Mark the answer as correct/helpful based on impact.

Regards,

Shloke

[shloke04]

Hi Divya,

Did the solution proposed worked for you, if yes mark the answer as correct and close the thread.

Regards,

Shloke