Add Dynamic single line text variable in Service Portal

salu · ‎12-06-2016

Hello Experts,

Can some one please give an solution for my issue.

I have a single line variable.My requirement is need to add multiple data in to that field.It's not reference field so I cannot use glide_list.

They don't need it as comma separated also..

How can we achieve it?

Thanks

Saranya

larstange · ‎12-08-2016

Info from Share (i have attached the files as well):

With this update set I have setup a widget that you can apply to a catalog variable to create a dynamic input table of information. This widget gives flexibly in setting the title, columns and structure of the table to input data. This table can be made to limit the number of rows or allow for the user to create an endless number of rows to input their data. In short, this gives you the ability to create a spreadsheet type of variable for users to input their data.

When the request is submitted the table data is written into an HTML variable for display on request items along with a JSON variable that can be used for processing the raw data. I set this up so that you can use the widget both for display of the variable table but also edit the definition when you are logged on as an administrator.

View solution in original post

rody-bjerke · ‎11-08-2017

Hi Jan,

If you have downloaded the widget from share, there are example widgets which starts with the name "JB *" that include the code to show html in requested items instead of json.

Best regards,

SRJ · ‎11-08-2017

yes you are correct. its working for the reference field in Table variable.

i used choice type in the Table variable .

Catalog form.

rody-bjerke · ‎11-08-2017

Hi Jan,

The example show this for a choice field:

answer = [

{value:"employee","label":"Employee"},

{value:"contractor","label":"Contractor"}

];

And you will get a list like:

-- Choose --

Employee

Contractor

Best regards,

SRJ · ‎11-08-2017

once i added still i can see the result values in the RITM Portal form.. i created many " variable set" and " table variable" as i wanted to use table value for different catalog item form. Anything i missed

SRJ · ‎09-25-2017

HI

For the below table values , i want to auto populate the Description and key column values based on the selection of Return equipment (refering to the table:u_return)value..

In the user defined table i have description and key values , please suggest here .Not sure for next step:(