Add Excel Attachment to create Multiple RITM with One Request ID

azenith_moreno
Tera Contributor

‎10-31-2014 10:32 AM

Hi Everyone,

Currently new to Service-now and were trying to implement bulk creation on service catalog. As we have some users that are requesting for access for like 50 users and up and Add to Cart function is not okay for them.

1. The requirement is for the users to attach an excel sheet on a catalog item

2. Service-now will then have to process the attachment and create multiple requested items per row on the attached sheet

3. This should be one REQUEST generated with MULTIPLE RITM based on the rows on the attachment.


Not much of an expert on scripting as well...


Has anyone implemented same process?

Thank you in advance,

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msowmiya
Tera Contributor
In response to azenith_moreno

‎06-01-2016 11:50 PM

hi Azenith,



Have you implemented this?


Could you please guide me through the process..


Or share some working use case.



Regards,


Sowmiya M


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