Add field to request summary page- Client Script?

[Gemma4]

Hi everyone, 

Can I please get some help with a client script that will change the value of the "short description" to the request_name variable on the portal? I attached a couple screenshots to display what I 'm trying to acheive. (Order guide has the variable request_name that I want to replace the short description on the order guide summary)

I've tried to edit the widget with no luck and was hoping to do this in a client script or script. I'm open to better ideas if anyone has any suggestions. 

Thanks so much for any feedback you have!

I believe this should be set as the following: 

on change type

sc_cat_item table

field name: short description 

script I tried with no luck

function onLoad() {

var requestName = g_form.getValue('request_nameVariable');

if (requestName && g_form.getValue('short_description') == 'Test Catalog Item short description') {

g_form.setValue('short_description', requestName);
}
}

[Bert_c1]

Hi @Gemma4,

The screenshot above shows the 'sc_cat_item' table, I do not see a field there named 'request_name'. I do see that the first screenshot you posted is for a "Variable" record (item_option_new table). I believe that is a Variable you have defined for the "Test Catalog Item" 'Catalog Item'.  The "Variables" (item_option_new) table has a field named 'cat_item' that links record there to a 'sc_cat_item' record, where 'short_description' exists.

Your first post states "Can I please get some help with a client script that will change the value of the "short description" to the request_name variable on the portal?"

Seems what you are trying to do is beyond my expertise. I have only used the Service Catalog feature, and I have not done any customizations except to create a few records in either table.

Hopefully, Community members who do have experience will post here on what you are trying to achieve.

[Bert_c1]

Hi @Gemma4,

there is no alert messages because you have that line commented-out.  Try:

function onLoad() {

	var requestName = g_form.getValue('request_name');
	var shortDescription = g_form.getValue('short_description');
	alert('requuestName = ' + requestName + ', short_description = ' + shortDescription +'.');
	if (requestName && (shortDescription == 'Test Catalog Item short description')) {
		g_form.setValue('short_description', requestName);
	}
}