Add fields under this table (workspace)

[XYD23]

In Incident form, when I click on the caller reference icon

a popup window will appear of the user table.

There I need to show up some more fields next to email.

This should work in workspaces as well,
How to do it?

[Dr Atul G- LNG]

HI @XYD23 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

1. Navigate to System UI > Views.

2. Search for name = sys_ref_list and open the record.

3. Select the Lists related list.

4. Search for the table for which you want to change the view and open the record.

   This is the table you are referencing.

   Once you open the record, you will see a related list called List Elements. This related list shows the columns that will be displayed on the pop-up view for the reference field.

5. Modify the List layout by either deleting columns or adding new ones by clicking New. 

   If you are creating a new column, you can use the same format as one of the other columns on the view. For example:

   
   
   • Element: Column name
   • Position: Position you want this column to be in relation to the rest
   • List ID: Table

[ShaziyaS4380655]

@Dr Atul G- LNG 

can u help me with how to configure the fields for that tables that are used into the workspace , i have configured workspace view rules, ux view rules, and created viewruleconfigid into the ux page property of that worksapce , wt else i need to configure can u help me wiht this

[Dr Atul G- LNG]

Sorry @ShaziyaS4380655  Could you please provide more details? Specifically, where and to which table do you want to add the field?

[ShaziyaS4380655]

Hi @Dr Atul G- LNG 

i want to add a single view to the multiple tables and add the required fields into that table and link this view to workspace view rules , and configured ux page property of the viewruleconfigid, so that it can be reflected onto the workspace.

, so i want some info on how to add fields to the table which are using the single view