Add hyperlink at the script action for additional comments

[susunow]

Hi, I would like to add a hyperlink to this var comment code below: 

current: 

var comments = "tickets have been successfully created. Please refer to the RITM number below. For any further inquiries, please send a new email to abc@defg.com. This ticket is now resolved.\n";

to be:

var comments = "tickets have been successfully created. Please refer to the RITM number below. For any further inquiries, please click here<(hyperlink). This ticket is now resolved.\n";

Thanks !

[SindhuKM]

Hi ,
To include a hyperlink in your comment string in ServiceNow, you can use HTML syntax for the link. Since comments in ServiceNow often display in a way that processes HTML, you can format it like this:

var comments = "Tickets have been successfully created. Please refer to the RITM number below. For any further inquiries, please <a href='https://yourlink.com' target='_blank'>click here</a>. This ticket is now resolved.\n";

Please Hit Like, if it resolves your question.
Thanks,
Sindhu K M