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01-13-2023 01:25 AM
Hi,
I have a catalog item where I want to show 3 checkboxes. Two boxes should have fixed values, and on box should have the option, that the user can write something.
This should look likes this:
In ServiceNOW I have created a variable with the type "Multiple Choice" and created the different choices.
However, now I am not sure how I can adjust the choice "Sonstiges" in order to get a input field to the checkbox.
Thank you in advanced,
best regards,
Benedikt Kaiser
Solved! Go to Solution.
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01-13-2023 04:24 AM
You can simply create Catalog UI Policy from the related list of your Catalog Item.
Condition: Operation Time is Sonstiges.
UI Policy Action:
field/variable - Sonstiges
Visible - TRUE
Rest you can just leave alone.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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01-13-2023 01:33 AM
I fear this is not possible through simple configurations.
What you can do is create a separate String variable 'Sonstiges' and make it visible only when you select 'Sonstiges' as the choice for your multiple choice question.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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01-13-2023 01:40 AM
Thanks for your quick answer. That sounds good to me.
Can you tell me where I can make the setting to make it visible once "Sonstiges" is selected?
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01-13-2023 03:12 AM
You can use UI policy/On change client script on your choice variable and put condition when Sonstiges is selected then show the new input field.
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01-13-2023 04:24 AM
You can simply create Catalog UI Policy from the related list of your Catalog Item.
Condition: Operation Time is Sonstiges.
UI Policy Action:
field/variable - Sonstiges
Visible - TRUE
Rest you can just leave alone.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023