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Add label variable in service catalog

suha2
Tera Contributor

Hi All,

I am in need to create a variable(105) in catalog that will contain a label , but that information is too large and also add condition if 104 is yes means visible  , how can I add this variable ?

 

104

Do you already have a company phone?

Choice (Boolean)

*

Radio buttons for 'Yes' or 'No', may trigger additional fields or processes.

 

105

label/information - 
Your previous mobile phone must be returned to the site within 5 workdays, please transfer your simcard from your old phone to your new phone.

Label/Information

 

label/information - 
Your previous mobile phone must be returned to the site within 5 workdays, please transfer your simcard from your old phone to your new phone.

if 104 = yes

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @suha2 

LearnNGrowAtul_0-1705602117544.png

 

and create a catalog UI policy

if 104 has value = Yes

then show 105 else no.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @suha2 

LearnNGrowAtul_0-1705602117544.png

 

and create a catalog UI policy

if 104 has value = Yes

then show 105 else no.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank you !!