Add message to activity stream portal
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11-20-2024 12:11 AM
Hi All,
When a user (not an admin) opens a record from the portal that was not created by him, there is no option for adding a new message in the activity stream (even though they are in the same group).
Does anyone knows how to fix it?
Thanks in advance 🙂

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11-20-2024 12:32 AM
Hi @Snow Tomcal
Could you open the same record on backend and see if he/she able to add message. Please check ACL if they cant add message on backend.
Regards,
Harish Murikinati.
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11-20-2024 12:55 AM
only the user who created the record can add a message - portal and BO.

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11-20-2024 12:58 AM
Hi @Snow Tomcal
So you have the answer now, you need to adjust ACL as per your requirement.
Regards,
Harish Murikinati.
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11-20-2024 01:04 AM
@Harish Murikina
There is only a read type ACL that contains the work_notes field. should I change the existing one or create a new one for writing?