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06-21-2024 02:47 AM
Good morning all 🙂
I have a request to add a metrics tab to problems. We currently have that for incidents. I had a look but have no clue where to start. I attach a screenshot of the tab on an incident and also where it needs to go on a problem. Can you please guide me? It looks quite difficult to me. I thought it would be the same tab that I can just add, but it seems that metrics still needs to be setup etc.
Any assistance would be highly appreciated.
Regards
Thereza
Solved! Go to Solution.
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06-21-2024 02:59 AM
Go to Prb Form
Right click on context Menu- Configure -- Related List
Move to right side and save.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-21-2024 02:59 AM
Go to Prb Form
Right click on context Menu- Configure -- Related List
Move to right side and save.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-21-2024 04:42 AM
Thanks Atul, you are a star!!! I learn so much from this community and thank you for taking the time to share your knowledge. Much appreciated 🙂