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Add metric tab to problem

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Thereza Van der
Tera Contributor

‎06-21-2024 02:47 AM

Good morning all 🙂

 

I have a request to add a metrics tab to problems. We currently have that for incidents. I had a look but have no clue where to start. I attach a screenshot of the tab on an incident and also where it needs to go on a problem. Can you please guide me? It looks quite difficult to me. I thought it would be the same tab that I can just add, but it seems that metrics still needs to be setup etc.

 

Any assistance would be highly appreciated.

 

 

Regards

Thereza

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-21-2024 02:59 AM

Hi @Thereza Van der 

 

Go to Prb Form

Right click on context Menu- Configure -- Related List

AGLearnNGrow_0-1718963923350.png

Move to right side and save.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-21-2024 02:59 AM

Hi @Thereza Van der 

 

Go to Prb Form

Right click on context Menu- Configure -- Related List

AGLearnNGrow_0-1718963923350.png

Move to right side and save.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

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Thereza Van der
Tera Contributor

‎06-21-2024 04:42 AM

Thanks Atul, you are a star!!! I learn so much from this community and thank you for taking the time to share your knowledge. Much appreciated 🙂

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