Add more column details under My task on resolve portal
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3 weeks ago
Hi,
I am trying to add more column details such as Exercise Name,Description,Goals & Objectives
for recovery event record under my approvals on resolve portal .IN screenshot , you can see only Name , description,opened by & task type. I want to add more columns. How can I add this?
I am new to servicenow ,
Thanks in advance!
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3 weeks ago
Hi @shubhamvrm2
Follow this steps. Hope it will work for you.
- Go to Native/platform ui.
- Open sn_recovery_event table.
- navigate to any record form, right-click the header (or click the context menu icon), select Configure, and choose Form Builder
- Change the view to Workspace.
- From left pane Select your needed field and drop to form.
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3 weeks ago
Could you share screenshots for the working output by comparing it against earlier fields and new version/fields?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi Ankur,
Yes it seems a custom resolve portal
As of now in screenshot you can see , it only shows task type,opened by,name,description.
I want below fields to be added under approval task
name, description, goals, objectives, scope, timeline, results, and recommendations) directly in the approval task
this record is for sn_recovery_event table
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3 weeks ago
HI Tanushree,
Thanks for your response.
I am not sure if this soln is for resolve portal.
I want these fields
name, description, goals, objectives, scope, timeline, results, and recommendations directly in the approval task on resolve portal.
soln you mentioned I believe is for workspace not for resolve portal.
