Add new record widget

[chris_mccarthy]

Hi,

I'm new to developing in Service Now so I'm probably missing something here.

We are developing a portal application and need to add a widget to create a new record in a table that extends the Tasks table. We are looking at using the Forms widget but when we link to it we get Record not found as the item hasnt been created.

Thanks Chris

[Chuck Tomasi]

Interesting. The sys_id=-1 is the key to creating a new record. I can only assume there is something wrong with the way the widget is recognizing and processing it.

[chris_mccarthy]

The only thing different to this portal and others is the table is in a scoped application

Chris

[Chuck Tomasi]

So creating a new record works fine with the OOB widget?

Any signs of trouble in the logs?

[chris_mccarthy]

Creating a new record works fine with a global application.

A scoped application fails, however if i pass it an existing record i can update. I have checked the access on the table and i have ticked every box.

Chris