Add next line in mail script

RudhraKAM
Tera Guru

Hello there 

I have a mail script where i am trying to add ----- and text in next line but its not working can some one help me with that 

I have a link up on clicking that it will open outlook with below text 


Re: Please reopen INC0239698 (email subject)
______________________
You can type a message before this text.
Please do not edit the Subject or remove the text below
Ref:MSG3004715

 

 

Mail script 

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

        
var url='<a href="mailto:' + gs.getProperty('glide.email.reopen.incident') + '?subject=Re: Please reopen'+current.number+ '&amp;body=You can type a message before this text. Please do not edit the Subject or remove the following text: , or the record will not reopen'+ email.watermark +'">'+ 'click here to reopen the incident' +'</a>';
	template.print(url);
	

})(current, template, email, email_action, event);

1 ACCEPTED SOLUTION

SanjivMeher
Kilo Patron
Kilo Patron

All the email threads says using %0D%0A should work. Try the script I have provided below

 

https://stackoverflow.com/questions/10356329/mailto-link-multiple-body-lines

 

https://powerusers.microsoft.com/t5/Building-Power-Apps/Adding-Line-Break-into-Launch-quot-mailto-qu...

 

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

        
var url='<a href="mailto:' + gs.getProperty('glide.email.reopen.incident') + '?subject=Re: Please reopen'+current.number+ '&amp;body=You can type a message before this text. Please do not edit the Subject or remove the following text: , or the record will not reopen%0D%0A'+ email.watermark +'">'+ 'click here to reopen the incident' +'</a>';
	template.print(url);
	

})(current, template, email, email_action, event);

Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

4 REPLIES 4

MrMuhammad
Giga Sage

try this

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

        
var url='<a href="mailto:' + gs.getProperty('glide.email.reopen.incident') + '?subject=Re: Please reopen'+current.number+ '&amp;body=You can type a message before this text. Please do not edit the Subject or remove the following text: , or the record will not reopen'+ email.watermark +'">'+ 'click here to reopen the incident' +'</a>';
	template.print(url+"\n");
		template.print("------------------\n" + "You can type a message before this text.\nPlease do not edit the Subject or remove the text below");


})(current, template, email, email_action, event);
Regards,
Muhammad

SanjivMeher
Kilo Patron
Kilo Patron

All the email threads says using %0D%0A should work. Try the script I have provided below

 

https://stackoverflow.com/questions/10356329/mailto-link-multiple-body-lines

 

https://powerusers.microsoft.com/t5/Building-Power-Apps/Adding-Line-Break-into-Launch-quot-mailto-qu...

 

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

        
var url='<a href="mailto:' + gs.getProperty('glide.email.reopen.incident') + '?subject=Re: Please reopen'+current.number+ '&amp;body=You can type a message before this text. Please do not edit the Subject or remove the following text: , or the record will not reopen%0D%0A'+ email.watermark +'">'+ 'click here to reopen the incident' +'</a>';
	template.print(url);
	

})(current, template, email, email_action, event);

Please mark this response as correct or helpful if it assisted you with your question.

ashribhagwat
Tera Contributor

Nice. It's working.