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07-10-2024 12:47 AM
I have a cosmetic requirement to add additional hint/notes to attachment icon on Incident table.
Currently OOB I am seeing, 'Manage Attachments' on hovering the cursor over the attachment icon. I want to add ' Manage Attachments. Please dont add sensitive documents'.
Can anyone help with the requirement.
Regards
Souvick
Solved! Go to Solution.

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07-10-2024 01:10 AM
@Souvick6917 Here are the steps using which you can update the text of Manage Attachments.
1. Navigate to System UI >>Messages
2. Filter the message list as follows with Message = Manage Attachments.
3. Open the record and update the message field.
This is how the end result looks.
Please mark the response helpful and accepted solution if it manages to address your question.
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07-10-2024 01:00 AM
Hello @Souvick6917 ,
Create onload client script on Incident table and use below code and update it accordingly:
function onLoad() {
var attachmentIcon = document.querySelector('.attachment');
if (attachmentIcon) {
attachmentIcon.setAttribute('title', 'Manage Attachments. Please don\'t add sensitive documents');
}
}
Or
modify the existing attachment_link macro using below logic:
<g:tooltip>
${gs.getMessage('Manage Attachments. Please don\'t add sensitive documents')}
</g:tooltip>
Thank you!!
Dnyaneshwaree Satpute
Tera Guru

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07-10-2024 01:10 AM
@Souvick6917 Here are the steps using which you can update the text of Manage Attachments.
1. Navigate to System UI >>Messages
2. Filter the message list as follows with Message = Manage Attachments.
3. Open the record and update the message field.
This is how the end result looks.
Please mark the response helpful and accepted solution if it manages to address your question.
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07-10-2024 01:19 AM
You can find that message here: https://your_instance.service-now.com/now/nav/ui/classic/params/target/sys_ui_message.do%3Fsys_id%3D...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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