Add notes to label in attachment

Souvick6917
Tera Contributor

I have a cosmetic requirement to add additional hint/notes to attachment icon on Incident table.

Currently OOB I am seeing, 'Manage Attachments' on hovering the cursor over the attachment icon. I want to add ' Manage Attachments. Please dont add sensitive documents'.

 

Can anyone help with the requirement.

 

Regards

Souvick

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Souvick6917 Here are the steps using which you can update the text of Manage Attachments.

 

1. Navigate to System UI >>Messages

2. Filter the message list as follows with Message = Manage Attachments.

Screenshot 2024-07-10 at 1.36.36 PM.png

3. Open the record and update the message field.

Screenshot 2024-07-10 at 1.37.41 PM.png

This is how the end result looks.

Screenshot 2024-07-10 at 1.34.57 PM.png

Please mark the response helpful and accepted solution if it manages to address your question.

View solution in original post

3 REPLIES 3

Dnyaneshwaree
Mega Sage

Hello @Souvick6917 ,

Create onload client script on Incident table and use below code and update it accordingly:

function onLoad() {
  var attachmentIcon = document.querySelector('.attachment');
  if (attachmentIcon) {
    attachmentIcon.setAttribute('title', 'Manage Attachments. Please don\'t add sensitive documents');
  }
}

Or 
modify the existing attachment_link macro using below logic:

<g:tooltip>
  ${gs.getMessage('Manage Attachments. Please don\'t add sensitive documents')}
</g:tooltip>



 

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

Sandeep Rajput
Tera Patron
Tera Patron

@Souvick6917 Here are the steps using which you can update the text of Manage Attachments.

 

1. Navigate to System UI >>Messages

2. Filter the message list as follows with Message = Manage Attachments.

Screenshot 2024-07-10 at 1.36.36 PM.png

3. Open the record and update the message field.

Screenshot 2024-07-10 at 1.37.41 PM.png

This is how the end result looks.

Screenshot 2024-07-10 at 1.34.57 PM.png

Please mark the response helpful and accepted solution if it manages to address your question.

Mark Manders
Mega Patron

You can find that message here: https://your_instance.service-now.com/now/nav/ui/classic/params/target/sys_ui_message.do%3Fsys_id%3D...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark