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add "preview this record" to location on incident record

mheyman
Tera Expert

How do I add the "Preview this record" on the Incident record.  It works great for other places in the Incident record, but doesn't show up for Location.  The location and name are both fields showing info from the location table, so attaching it to either would be great.  

 

Location = cmn_location.u_number

Name = cmn_location.name

1 ACCEPTED SOLUTION

There was a UI policy that set location to "read-only".   Doing that eliminates the information button.  That solved the problem.

 

View solution in original post

5 REPLIES 5

Hi @mheyman 

you can try this 

If you still want  preview icon for read only ,

Go to dictionary of reference variable and under attribute set it:

 

Mohammed8_0-1768599821821.png

 

Regards,

Mohammed Zakir