Add relationship ''+" icon is missing in CI form even though create ACL is granted for cmdb_rel_ci
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07-11-2025 09:56 AM
Add relationship ''+" icon is missing in CI form even though create ACL is granted for cmdb_rel_ci
2 REPLIES 2
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07-11-2025 10:04 AM
Is user has ITIL role?
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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07-11-2025 10:07 AM
Hi @syedtufailahmed ,
configure form layout and check if the CI Relationships formatter is added to the form or not(check all the sections)
else add it
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
