Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Add relationship ''+" icon is missing in CI form even though create ACL is granted for cmdb_rel_ci

syedtufailahmed
Tera Contributor

Add relationship ''+" icon is missing in CI form even though create ACL is granted for cmdb_rel_ci

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @syedtufailahmed 

 

Is user has ITIL role?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Chaitanya ILCR
Giga Patron

Hi @syedtufailahmed ,

 

configure form layout and check if the CI Relationships formatter is added to the form or not(check all the sections)

 

ChaitanyaILCR_0-1752253555704.png

else add it

ChaitanyaILCR_1-1752253594957.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya