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02-05-2020 09:29 AM
A few years ago, a course instructor (can't remember if it was for development or administration) showed us how to add Save as a command button besides Update and Delete. When working with record forms, the Save action is accessible only by right-clicking in header panel, or clicking the context menu (hamburger bun).
Unfortunately, after all this time, I can't remember how to do it.
For anybody who has used ServiceNow for at least 5 years, this question is for you.
Thanks in advance.
Solved! Go to Solution.
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User Interface (UI)

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02-05-2020 09:49 AM

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02-05-2020 09:49 AM
Hey Vince,
Yes you can achieve it very easily by creating an UI action. Just navigate to UI Actions module. You can find it under System UI.
- Click on new
- Now give a name to your UI action. Such as Save or Save as Draft.
- Select the table on which you want to apply this UI action. Such as Incident or Problem.
- Now give an Action name (sysverb_insert)
- Now to display this UI action in your Hamburger menu or Banner Menu just select the Form Context Menu along with List Context Menu (Checkbox) to right hand side.
- Now write a code to save the current record on the form.
Script:
answer = current.insert();
gs.include('ActionUtils');
var au = new ActionUtils();
au.postInsert(current);
action.setRedirectURL(current);
Horray!!! You're done. Go check it out.
But before that please mark my answer Helpful as well as Correct.
Thanks and Regards:
Utpal Dutta
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02-05-2020 10:03 AM
Thanks Utpal,
This is quite a bit of detail. I might tweak it for customization.

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02-05-2020 08:52 PM
Hey Vince,
If i was able to answer your query then please mark my answer Correct as well.
Thanks:
Utpal Dutta

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02-05-2020 09:49 AM
On your UI action, check "Form button".