Add to cart button not visible in Service Portal

[dheeraaj]

Hi All, 

I have cloned the SC Catalog Item widget and added it to my Page. However, When I select a catalog Item from my Portal, the Add to cart button is not appearing and Submit button is showing always. 

Can anyone help me in debugging this issue.

Thanks.

Regards,

Dheeraj

[AbhishekGardade]

We need to enable that checkbox from configurations. Refer this

https://community.servicenow.com/community?id=community_question&sys_id=27580147dbfde7409a64e15b8a96...

Thank you,

Abhishek Gardade

[Namrata Khabale · Accepted solution]

Hey dheeraaj,

Check out in portal setting:

Mak sure Hide Add to cart unchecked then and then only it will visible on portal.

Refer Screenshot:

Mark Correct and Helpful, if it helps!

Best Regards,

Namrata.

[dheeraaj]

Thanks Namrata. I completely forgot about the portal settings and started debugging the widget.

Regards,

Dheeraj

[sriram35]

Hi Dheeraj,

Please refer below links it will hels you,

https://community.servicenow.com/community?id=community_question&sys_id=4a3ed3dadba2f384d82ffb243996...

https://community.servicenow.com/community?id=community_question&sys_id=00cc953bdb586304200f0b55ca96...

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/build/service-portal/concept/ena...

Hope this helps!

If you have any more questions, please let me know.

If I have answered your question, please mark my response as correct and helpful.

Thanks,

Sriram