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12-04-2017 08:18 AM
So we have a custom table for our Applications and I wanted to add a Related List on a user record showing the various "Application Access" that user had.
I know there is a skills table on the user record, but I wanted to see if we could reference our current Application List table somehow. I don't see it when I click the hamburger icon and click related list as it appears it only shows reference fields as choices there and our list has no reference fields.
How can I add my custom table to the highlighted area below, as "Application Access", so we can pick applications from our current custom list to show on a user record? Really only need to see the Application name from our list in this related list (and maybe the date added).
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Steven
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12-04-2017 08:47 PM
HI Steven,
So how it works is like this.
Example: If you want to add related list to USER table then you will have to create a reference field on your custom table which will refer to sys_user table.
So OOB relationship will be created by service now and you will directly see a option in related list section when you configure them.
In that you will get both New and Edit options. This will be One to Many relationship. One user related to number of applications
Thank you,
Ashutosh Munot
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12-04-2017 08:47 PM
HI Steven,
So how it works is like this.
Example: If you want to add related list to USER table then you will have to create a reference field on your custom table which will refer to sys_user table.
So OOB relationship will be created by service now and you will directly see a option in related list section when you configure them.
In that you will get both New and Edit options. This will be One to Many relationship. One user related to number of applications
Thank you,
Ashutosh Munot
Please Mark it as helpful or Correct. You can endorse this as well.
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12-05-2017 05:17 AM
Once I added the reference field on my custom table referencing the User table, it worked perfectly. Thank you for the explanation.
Now I just need to figure out how to add/remove items from this related list via a run script in a workflow.
Please mark this response as correct and/or helpful if it assisted you with your question.
Steven