Hi Experts, I have a requirement. I have two variables.One is a choice type having two choices, A and B. I have another variable of type Reference, which is getting values from a custom table. I want to populate values in the second variable based on...
Hi Everyone, I have a requirement like I want to add a pop up form when I click on a custom UI Action button on a form. This should also work on Workspace as well.Like confirm boxes, let me know if there is anything I can use and start. I would requi...
Hello Team,Below is an out-of-the-box (OOTB) client script. While reviewing it, I noticed a potential issue.The client script uses dot-walking on a reference field to make it read-only. Is this the correct approach, or is this a ServiceNow bug? Based...
Hi All,In CMDB Workspace, under the Home tab → Quick Links → CMDB Health Dashboard, when I click on it, the CMDB Health Settings panel opens.Currently, these settings are only visible to users with the admin role.I need to provide access to users wit...
Hi Team,I have a requirement like below, AC1 - Given that I am a knowledge user (ITIL )When I navigate to the Portal, and view an article in the ABC Knowledgebase and select an article rating of 2 or below AND I submit feedback with a reason selecte...
Hi, I have requirement to send email by using Scheduled Email Report every 1 hours but specifically between office hour 8AM until 8PM daily. Anyone can provide script or guidance on how to fulfill this requirement?Thanks
Need to determine a method to add a measurement of time all SCTASKs and enhancement request that starts and ends when State is set to Pending Vendor, then moved out of Pending Vendor state.We may need to add a hidden SLA to measure this, or determine...
Hi Team,I have a requirement in a Record Producer and need guidance on the best approach. RequirementIn a Record Producer form, I need to display:A label like: “Please select roles”Under this label, I need to display 30 role optionsThe user should be...
Hi everyone, We have a Scoped App on the ServiceNow Store. Currently, end users who install the app cannot add new Field Mappings to our shipped Transform Maps.What is the best way to publish the app so end users can add their own mappings for their ...
Hello all, I am working on configuring a record producer that will need to display certain variables depending on if it is during business hours or after hours. My thought was to use a client script to get the current time and hide/show variables dep...
Hello. I have a requirement where I have to hide certain variables from being displayed primarily on RITMs and catalog tasks, as well as hidden from reporting, previewing records etc. The only catch is that these variables must only be visible to use...
Hello All,We are unable to find "Add new list" under "My List" in service operations workspace. As a admin I am able t view the button but as any other user not able to see the button to add /create new list. Adding screen shot. When i impersonate an...
Hi Team, In Change management SOW view we have option to "Assess Risk" during new state if we click on assess risk and submit Risk question i don't have option to Re-asses the Risk during other states i.e. Assess and Authorize. Please provide me the ...
Hello SN community, I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted. KFYA
Hello everyone,I have a record producer in which I can upload an excel file which gets directly inserted in the sys_attachment table.Now I have to insert that imported data (simple strings) in my MRV. I've found similar posts: Automatically fill the ...
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