How to make attachment Mandatory for Approval in sysapproval_approver
Hi, How to make attachment mandatory approval table .
Forum Posts
How to use REST data broker in UI Builder to retrieve ServiceNow data
I have read one of the most efficient ways to retrieve data in UI Builder or a Workspace is by using internal REST APIs to retrieve the data to display, however, I have not been able to find any examples I can follow or seen any documentation or post...
Reference field autocomplete dropdown options not highlighting on hover in PROD
Hello, We are seeing an issue in our PROD instance where some reference field autocomplete dropdown options are not visually highlighting when hovering over them. Example behavior: When typing into a reference field, the autocomplete dropdown display...
How to Pass the Value from Widget Controller to On-load Script to set it to Variable field.
I am trying to create a spModal + Widget. Where if I click Submit, it will pass the value from controller into on-load script to set it to the variable field. HTML code:<div><label>Select Mailbox Type</label><select ng-model="c.selected"><option valu...
Resolved! g_form.addOption() not rendering choices on field switch — ServiceNow Client Script Issue
Problem StatementI have a dependent dropdown where selecting an Operations Category dynamically loads filtered Fault Category choices via GlideAjax and g_form.addOption().Issue: When I select an Operations Category for the first time, choices load co...
How to invoke one AI Agent from another AI Agent in Virtual Agent Assistant?
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...
Resolved! Set Default Font Family and Font Size on Knowledge Articles (HTML-filed)
Hi! Is it possible to change the Default Font Family and Font Size when creating new Knowledge Articles via some kind of configuration? Or is the only possible way around to use Templates? Regards Anders Bogsjö
Update Source Connection Failing After Basic Authentication Security Changes (401 Error)
Hi everyone,After the recent updates to Basic Authentication Account Security, I’ve started experiencing issues with an integration account that I use to connect update sources between my sub-production and production instances. BackgroundI’m using a...
how to show the ritms which are waiting for approval in front end along with the changes
Hello Team, how to display the ritms which are waiting for approval along with the changes shown in below image in front end for cusomer
How to parse HTML tags information into normal text without using the [code][/code]
Hi All,How to parse HTML tags information into normal text without using the [code][/code].
Question About showing Approver Name in portal for flow
I know that displaying the approver name for flow on the portal is a known issue. ServiceNow seems to be to fix him in it Zurich version. I have found the sys properties com.glide.Hab.fflow_degine.stage_display. show_approvers in the widget Request I...
Resolved! ServiceNow Best Practices: How Business Rules Work: A Guide for ServiceNow Developers
Business Rules are one of the most powerful tools in ServiceNow, allowing developers to control and automate business processes by interacting with data before or after records are saved. Understanding the execution lifecycle of ServiceNow Business R...
Catalog variable – how to create number/Amount field
Hi,I have a requirement to create an “Enter Amount” field in a Service Catalog item.I tried to find Number or Integer field types in catalog variables, but I couldn’t find any option like that.My requirement is to have a field that accepts only numer...
State Change to "New" – Info Message Requirement
Hi team, There is a requirement for the rm_enhancement table: whenever the state changes to "New", an informational message should be displayed to the user when they open the record( user will not open the record immediately), indicating that the sta...
App Engine Studio Licensing
Is there additional licensing/subscription requirements if you have the Servicenow Professional license/subscription? Our production tenant displays the following message. You need a valid App Engine Studio license to continue working.