Problem statement: When a member(i.e. user 1) of the approving group starts looking into the request, to prevent duplication of work, is there a way that user 1 can mark it so other member of the group would know that user1 is already looking into t...
Hello Everyone, I am trying to figure out if what role is needed for a normal user to view the outage record. here is what I tried.cmdb_read - not worksnc_readonly - not work I know that a role for outage module is service_viewer but this role also h...
I created a news article.I'm using the "Featured news and events" template. However, the article isn't appearing in the "Featured news and events" widget in the Employee Center. What's causing this?
Hi, everyone. My use case is as follows. I'm creating a record producer that will generate a HR Case (sn_hr_core_case). The user will be able to add attachments using the standard attachment paper clip. The customer wants me to check (onSubmit) that ...
I need to deactivate or modify the OOB ACL rule with readonly protection policy...Did anyone faced this type of issue or suggest me how to overcome this..Information message - "This item is read-only based on its protection policy." Due to this i can...
Is it possible to unmap, remap a table or application to a different subscription; if it's already mapped?
I'm trying to get the Office 365 integration working for a customer so that they can use it for policy redlining, but when they attempt to upload a document to a policy text they're getting an error about the provider detail being configured incorrec...
I have created a group and added few members to it. Then I am creating a user criteria, adding the group to user criteria. When I am using the User Criteria in "Available For". But the catalog item is still available and visible to everyone. I want t...
I’m trying to add a custom field to the cloned “Online check-in experience” widget in ServiceNow. Here’s what I’ve done so far:I added the new field to walkUpAppointmentPanelCopy, and it displays correctly on the Employee Center.However, when creatin...
I am building a catalog item that will allow a user to select an archived CI from an archive table to have it restored.ar_cmdb_ci_aix_serverar_cmdb_ci_cassandra_instancear_cmdb_ci_db_db2_instancear_cmdb_ci_db_mssql_instancear_cmdb_ci_db_ora_instancea...
Hello everyone, I'm trying to create a Business Rule to execute a script that is originally locate in script actions (Evaluate assessment result for control). But when I try to execute my business rule I receive this log erro: com.glide.script.RhinoE...
I needed to get rid of few lines from the ESC portals "My Task" widget, which i was able to find and comment I've made clones of 3 widgets from OOB Todos Requested Item ApprovalHRM Todos Summary Requested Item Variables I've renamed the clone id's an...
a seemingly basic question, but has defeated me so far Importing data (from CSV) and transforming to the UNIX Server table I have fields in the imported data that map to 2 choice fields, one string field and one reference field in the target For thes...
I am able to use many of the other actions within the scope without issue. But, when attempting to use Create User, I consistently get this error: "Action Status": { "code": 1, "message": "Error: Access is denied (Process Automatio...
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