ServiceNow survey
Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.
Forum Posts
servicenow survey configuration for reference record
How can I remove this reference record details from the survey when it is triggered.
Step‑by‑Step Guidance Needed: Configuring Cross‑Instance Application Trust
Hello ServiceNow Community,I’m looking for step‑by‑step guidance and best practices to correctly configure Cross‑Instance Application Trust (CIAT) across multiple ServiceNow environments.Current Environment Setup10 Development instances1 QA instance1...
Intune Graph resetPasscode from ServiceNow Flow Designer REST step returns 403 (client credentials)
I’m building a ServiceNow Flow Designer action that calls Microsoft Graph to run the Intune managedDevice resetPasscode action:Base URL: https://graph.microsoft.comMethod: POSTResource: /v1.0/deviceManagement/managedDevices/{managedDeviceId}/resetPas...
Publishing high-level reports to all users without drilldown or ACL issues
Hey everyone,I’m trying to see if anyone has run into a similar use case or has found a good solution for this.We’re looking to publish reports across the entire company, not just fulfillers, where users can view high-level data only. The goal is for...
Unable to update / remove form section
Hello I have customised the demand form in ServiceNow and created a few new form sections. There is one section though which has been created but I am not able to update or remove the form section. I have tried form design, form layout and form build...
Can anyone please tell what is difference between Studio,AppEngine Studio, UIBuilder.
Hi, Can anyone please confirm what is difference between Studio, App Engine Studio, UI Builder and ServiceNow Studio. Regards, Nivedita
Workflow
Hi All, Problem: During an upgrade there is manual intervention needed when changing the state on a record from 'Scheduled' to 'Implement'The change outside of the upgrade is automated, but it only pauses during an upgrade, please see attached image ...
Getting SFTP error for data source
Hello, We are getting below error when trying to retrieve a file from SFTP.Surprisingly this same data source works fine in Development but not in our QA servicenow environment. I manually entered the password in the data sources in both Development ...
Pipeline Changes are closed but still showing Active = True
Hello Team, We have encountered some strange issue with the Pipeline Changes,Some of the Pipeline changes that are closed but still showing Active = True. What will be the issue? Thanks in advance
Unable to create records in Salesforce Case table (Salesforce Spoke)
I’m facing an issue with the Salesforce Spoke in ServiceNow.I cannot create records in the table sn_sforce_v2_spoke_st_cases, even with the required roles. The table does not show the “New” button, and when I try to create a record via Flow Designer,...
Resolved! SC Catalog Item giving You are not authorized or record is not valid
I want to add a Service Catalog Item to a portal page. Should be simple to drop the SC Catalog Item v2 onto the page and set it up. When I try this I am getting the following message: You are either not authorized or record is not valid. Am I miss...
Categories of offensive content not showing any data
The Categories of offensive content PA of Now Assist Gurdian isn't showing any data. Any faced this issue? is it possible for anyone to help me out why there is no data?
Anonymous Salary Survey!
Hey everyone! I put together an anonymous salary survey specifically for ServiceNow professionals. Not collecting emails, no names, takes about 60 seconds. The idea is --> you submit your data, you get to see everyone else's. Tracking stuff like: rol...
Using the Salesforce Spoke and the Salesforce Cases Table [sn_sforce_v2_spoke_st_cases]
We are trying to use the Salesforce Spoke to create a bi-directional integration, but at the moment we are trying to create a case in ServiceNow and send it to Salesforce. This is already functioning, but can we put the created case, or even better, ...
