Adding attachment script in Business Rule

[SW7]

Hi Community,

I have a business rule attached that work for updating and creating incident tickets over API to external 3rd party, but I am now trying to add to the business rule the capture and sending of attachments, whenever there is an attachment. 

I successful created a test update and get and post of the attachments from Postman (with help of the document that Muhammad had previously sent through "HackLab") however was unsure of how to fit the script and which bits of script to add from the document

, however I am not sure of the JSON script i should be writing to be able get and send the attachments over externally from the business rule.

Just need to add to the business rule (not take away anything because it works fine for creating / updating of incidents) 

Any help much appreciated

Thanks

Steve

[SW7]

Sharjeel, Do you have time to take a look at my setup and advise with regards to the attachment script, which doesnt appear to be sending correctly? Many thanks Steve

[MrMuhammad]

Hi Steve,

Please find attached. I have updated the Business rule. Please test and let me know if you face any issues. 

Thanks & Regards,

Sharjeel

[SW7]

Sharjeel,

Thank you, is there a way to quickly test this out without involving the external party?

Many Thanks

Steve

[MrMuhammad]

Steve,

It would be hard but right after the below line in your script

 var httpStatus = response.getStatusCode();

add these line

gs.info("@Steve Response - " + responseBody);
gs.info("@Steve StatusCode - " + httpStatus);

make a post call. go to logs and see what you received there and share me the screenshot of logs. 

Thanks & Regards,

Sharjeel

[SW7]

Sharjeel,

Thank you, please find the results of the postman test.

Kind regards

Steve