Adding Chevron to Navigation Menu

[jralph]

Does anyone know how to add a chevron drill down arrow to the application menu in the navigator ?

Please help.

Thanks,

June

[Chuck Tomasi]

Hi June,

Adding decorations such as chevrons is not currently supported. Someone in the community may have a way to do with with DOM manipulation, but I caution against such solutions as they carry the risk of not working in future releases since they don't use the standard scripting APIs.

I invite you to open an enhancement request! Our product managers DO listen.

Enhancement requests: Tell us how you would improve the ServiceNow product

[Shiva Thomas]

Hi June,

Are you referring to the triangle used to group elements in a collapsible entry, like the "Ideas" entry in this screenshot?

In that case, you simply have to add a Module with the "Link type" field set as "Separator".

Any modules in the Application menu further down the list (by Order value) will be considered grouped by the separator, unless another separator is found.

[jralph]

Hi,

Thanks for your advise but I want to do this at the application level not the module.   I need to have our users see a visual indicator that the menu is collapsed.

Regards,

June

[Shiva Thomas]

Hi June,

If you want to do this at the application menu level, you depend on a way to change the platform CSS.

The application menu are <a> tags with class="collapsed" or class="nav-open-state". A few lines of CSS should solve your issue...

The sad point is that I'm not sure the Now Platform allows the addition of any form of custom CSS to ServiceNow themes. (Without using dirty DOM manipulation hacks)

I hope Chuck will prove my wrong.