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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Passport blog Claim Your Developer Passport Badge! You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway... Read More Developer Advocate Blog The #BuildWithBuildAgent App Gallery is here! The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildA... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Setup Jira integration Hi, First of all we do not have integration hub and Jira Spoke.We are trying to create an UI Action that... Read More Developer forum Is it possible to call an agentic workflow from my virtual agent? Is there a way I can u... Read More Developer forum Create a Github Action workflow when a pipeline is created Hi! I’ve created a sol... Read More Developer forum Translations in Approval decision popup in SOW In the Service Operation Workspace, when a Change is pending an approval, the user ... Read More Developer forum Retrieve encrypted file from SFTP server and bring to Servicenow mid server. I want to retrieve an ... Read More Developer forum Description field not visible in Incident Template Hi Team,One user is unable to see or add the Descripti... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Think Fast, Talk Smart — w/ Matt Abrahams Register Here! Each 60... April 10, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/JXzD8yFoSSSbQTYrlF9mtg#/registration Read More イベント ITOM AIOpsのQ1ストアリリースの最新情報 このセッションでは、イベント管理、ヘルスログアナリティクス（HLA）、AIエージェント、サービスリライアビリティ、サービスオブザーバビリティ、Syntheticモニタ... April 13, 2026 6:00 PM https://info.servicenow.com/ServiceNowExchange-Japan.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Setup Jira integration

Hi, First of all we do not have integration hub and Jira Spoke.We are trying to create an UI Action that will create Jira tickets from RITM.We havec created an application registry with all the necessary informations (client id, client secrets, url.....

  • Question

Translations in Approval decision popup in SOW

In the Service Operation Workspace, when a Change is pending an approval, the user has the "Make approval decision" button in the Overivew tab.When clicking the button , popup is opening. I have two questions:I see that "Approval decision" title is n...

  • Question

Is it possible to call an agentic workflow from my virtual agent?

Is there a way I can use an agentic workflow I made in a virtual agent? It seems as of now is only possible to call individual ai agent through VA. I've tried wrapping the workflow in flow designer actions or subflows but those only have steps to use...

  • Question

Language translation

Hello, I am working on translation of catalog items in ServiceNow, everything is working as expected however  if the user submits the request in german or spanish , the Short description in Request item is translated to German or Spanish though my la...

  • Question

redirect from ui action to rtask

Hi  My requirement is to generate the Rtask from incident for that i have added one ui action button inside the context menu if we click on that ui action form incident(parent) form it should land on rtask page with the mapped feild should populate o...

  • Question

Description field not visible in Incident Template

Hi Team,One user is unable to see or add  the Description field while creating a New Template on the Incident table.User has snc_internal roleDescription field is visible on the Incident formIssue occurs only during template creationAs an admin, I am...

  • Question

Resolved! Building a Friendly URL Link in an Email Notification in Flow Designer

I have built a Flow that lookups multiple records from a custom table we have created.  I am then using a For each to loop through each of those records.  I would like to send an email out for each record, so I am using the "Send Email" Flow action. ...

  • Question

Search bar not visible for some users on employee center

I'm witnessing a strange behavior on Employee Center, this is related to search panel on the Employee center. For some users Search Panel is not visible, Refer the screenshot below and see there is not search panel on the employee center. (screenshot...

  • Question

How to see all installed plugins and store apps

I am trying to programmatically identify which plugins and store apps are installed on an instance. I've seen xmlstats.do, however, this lacks information about installed store apps. I've also seen the sys_store_app table, but it isn't available thro...

  • Question

🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board

In Agile development within ServiceNow, visibility is key. Our team uses Agile Development and the Agile Board to manage and prioritise work - but manually keeping labels in sync with the story status became a hassle.    To solve this I found this Se...

  • Article
  • Instance Configuration
  • Team Development

Hardware asset refresh item

Hello, Hardware asset refresh item not creating Task directly..we need to create the task manually  Please guide on this 

  • Question

Change conflict calendar configuration

Hi, Can someone please share on how conflict calendars are configured? We have a similar requirement from the client where on a calendar, we need to show all active changes, blackout schedules, and maintenance schedules. TIA

  • Question
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