Adding external login on login page

Aditi6
Tera Contributor

‎12-28-2022 06:13 AM

Hi , I am having a instance wherein Multi provider-SSO is implemented. Now I have a requirement to add external login for users to login to instance via user-id and password in case of SSO failure. I tried following steps from below url : https://docs.servicenow.com/bundle/quebec-platform-administration/page/integrate/single-sign-on/task... but nothing is working. Any help would be much be appreciated. Thanks in advance. Regards, AG
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3 REPLIES 3

Laszlo Balla
Mega Sage
Mega Sage

‎12-28-2022 06:26 AM

External log in is actually authentication via 3rd party identity providers. If you want your users to log in to the instance with local user & password then you can use the URL mentioned in your linked article, i.e. http://<your-instance>.service-now.com/side_door.do.

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Aditi6
Tera Contributor
In response to Laszlo Balla

‎12-28-2022 06:42 AM

http://<your-instance>.service-now.com/side_door.do - This URL is not working.

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Laszlo Balla
Mega Sage
Mega Sage
In response to Aditi6

‎12-29-2022 04:10 AM

You can also use /login.do instead of /side_door.do to use local login. Both should work actually.

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