Adding field to the Approval widget in Service Portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2018 01:17 PM
Hi
I’m currently working on “Service Portal. ” My company has a requirement to add a comment in the Approval widget. There is a comment field in the sysapproval_approver table. I’m hoping that someone can help guide me and explain how I can add that field in the widget so that it appears on the form when the approver accesses it.
- Labels:
-
Service Portal Development

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2018 09:30 AM
Are you using Approval Record (OOTB) widget that comes with portal. If so than it already has comments box.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2018 07:41 AM
Mike,
Thanks for the replay.
I'm new in Service Portal, the widget is OOTB, but i don't see any reference to comments, we are using Jakarta.
do you know if they made any changes to the widget in Kingston?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2018 01:39 PM
No changes in Kingston, As long as user has permission to comment it will show up.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2020 11:58 PM
Hi,
How to add different fileds from the table in the approval widget?