Adding Fields to the Base Task Table Question

[Emmon Johnson]

Hey all,

I'm currently working on an update set for our Incidents and Requests and I'm wondering if my approach is ok or if there is a better way of doing this.

My update set will add a CPI/Quality of Information section to our Incidents and Catalog Tasks forms that will allow us to tag incidents/requests (tasks) that need to be reviewed for CPI. The current process is if a tech gets a ticket that they feel needs to be reviewed for CPI, they can fill out the left side of the form, then there is a Service-Now report that supervisors run to see the tickets that have been flagged for their areas:

Because I want this to appear on multiple forms and make reporting easier, I decided to add fields to the base Task table so that they are available to any other table that extends the Task table (i.e. Incident, Catalog Tasks, etc):

Is this a good approach for this update set, or is there a better way to do this?

[jschlieszus]

You are correct, if you create columns at the task level they will be available to all tables that fall under task.  You can then use dictionary overrides for each column if you want to have specific labels, attributes, etc for each sub table.