Adding hyperlink to announcement.

Tamil4
Tera Contributor

Hi All,

 

Is it possible to have a hyperlink in announcement summary. I have to navigate to a KB article by clicking on the summary of announcement.

 

 

Attaching screenshot for reference while clicking on highlighted area it should get navigate to KB article.

 

Tamil4_1-1698213938309.png

 

 

Thanks,

Tamil

4 REPLIES 4

Sagar Pagar
Tera Patron

Hi @Tamil4,

 

You can add the article url to the Details URL field. It will be clickable in button to the right side (Learn more).

 

For reference:

Screenshot 2023-10-25 at 11.45.11 AM.png

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi Sagar,

 

I don't want Learn more or Click here as hyperlink. I want the summary of announcement ie., "We are Planning a scheduled system outage between 10th Oct 2023 - 11th Oct 2023" text as a hyper link.

 

Thanks,

Tamil

Hi,

Did you make it ?

beycos
Tera Contributor

Hello Tamil,

Have you been able to solve this problem? I'm currently facing the same issue. 

Regards, 

Beyza