Adding hyperlink to additional comments using flow

[Community Alums]

Hi,

I want to get value from variable and display that value as link appending with some text as below. But additional comments is not getting added. Can someone please suggest.

[Sai_Charan_K · Accepted solution]

Hi @Community Alums ,

Please try something like this : Desired text which you want [code]<a href="http://www.service-now.com">ServiceNow</a>[/code]

Output: 

I tried it and I was able to get the desired output.

Please mark this solution as "Helpful" and "Accepted Solution" if this solution helped you in any way.

Thanks and Regards, 
K. Sai Charan
Sr. ServiceNow Developer
Deloitte India

[sejal1107]

Hi @Community Alums 

Can you try

[code]<a href="https://www.example.com" >Click here to visit Example</a>[/code]

instead of '"https://www.example.com" >Click here to visit Example' use your data pill

Please Mark Helpful and Correct if it really helps you.
Regards,
Sejal Chavan

[Sai_Charan_K · Accepted solution]

Hi @Community Alums ,

Please try something like this : Desired text which you want [code]<a href="http://www.service-now.com">ServiceNow</a>[/code]

Output: 

I tried it and I was able to get the desired output.

Please mark this solution as "Helpful" and "Accepted Solution" if this solution helped you in any way.

Thanks and Regards, 
K. Sai Charan
Sr. ServiceNow Developer
Deloitte India

[Community Alums]

Hi, 

The solution worked but I should not hardcode the link I have to get the link from a variable value. Variable I have created with type url and has set the value. But when getting the value in flow it is coming as plain text but not as a hyperlink.

[Sai_Charan_K]

Hi @Community Alums,

All I did was to get the variable which was storing the website link and adding it to the script which I already provided earlier. Please find the below screenshots for references:
URL Variable :

Flow :

Following the above steps, I was able to get the link on the RITM additional comments which when clicked opens the link in the next tab.

Please mark this solution as "Helpful" and "Accepted Solution" if this solution helped you in any way.

Thanks and Regards, 
K. Sai Charan
Sr. ServiceNow Developer
Deloitte India