Adding MVRS to Approval Summary
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3 weeks ago
Hi Experts,
I would like to display the MVRS variables in the (sysapproval_approver) Summary of Item being approved: section for the RITM item being approved. I understand there may currently be a system limitation that prevents this functionality.
Could you please share any workarounds, best practices, or alternative solutions you have used to achieve this? My goal is to ensure that approvers can view all the relevant data directly on the approval page before making their decision.
Any guidance or recommendations would be greatly appreciated.
Thank you.
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3 weeks ago
why not show MRVS data as HTML tabular format inside RITM description etc so that it's seen by approvers?
check this
Multi-Row Variable Sets: Composing approval and task descriptions
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Just following up to see whether my suggested solution worked for you.
If you're still facing any issues, I'd be happy to help further.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @saint,
Refer:
MRVS to be shown in approval - ServiceNow Community
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3 weeks ago
Hi @saint
OOB, ServiceNow does not support displaying MRVS in the standard sysapproval_approver Approval Summarizer formatter section.
You can check these posts for workaround:
Refer:
Multi-Row Variable Sets: Composing approval and task descriptions
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti