Adding/removing fields from VTB view of incident

Naveen Kumar
Tera Contributor

‎11-24-2022 09:36 PM

I need to add only below states to be on a VTB card for incidents.

 

Assigned to

Urgency

Priority

NaveenKumar_0-1669354214992.png

 

But in the VTB card , it is showing extra fields like "Assignment group, Updated by and State".

NaveenKumar_1-1669354556493.png

 

How do I remove these fields. 

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7 REPLIES 7

Naveen Kumar
Tera Contributor
In response to Ankur Bawiskar

‎11-24-2022 10:16 PM

Hi @Ankur Bawiskar ,

 

My question is no that.

 

I am able to add/remove some fields in VTB view. Thats not the issue.

 

My issue is 

Assignment group, Updated by and State are also showing in the VTB card but these are not configured in the VTB view of incident

NaveenKumar_0-1669356858201.png

 

 

 

You can see extra fields on the VTB card.

NaveenKumar_2-1669356910320.png

 

I don't want these Assignment group, Updated by and State  fields on VTB card

 

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SusanWinKY
Kilo Sage
In response to Naveen Kumar

‎06-20-2023 12:29 PM

Hi Naveen, were you able to figure this out? We'd like to do something similiar. Thanks.


Susan Williams, Lexmark
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Muhammad Khan
Mega Sage
Mega Sage

‎11-24-2022 10:18 PM

Seems like this could be the reason for Assignment group, Updated by and State fields.

Is it possible to remove description field from Visual Task Board Cards ? 

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