Adding the Checklist Formatter to the CMDB Table

[richelle_pivec]

The checklist formatter appears as a choice on any of the tables extended off of the TASK table. However, it is not on the CMDB table or any of the ones extended from that. We'd like to use it on our Application Form for team members to check off that they've done certain things that are necessary to on-board a new application.

Can I add this formatter to the CMDB table? And, if I can, how do I do it? The information in the Product Documentation doesn't really address this. Maybe checklists are only available for tables/forms on the TASK table?

thanks,

Richelle

[Mark Stanger · Accepted solution]

Looks like this might have changed in a recent release.  I'm on a Kingston release and I've just managed to add it to the Configuration Item table.  Here's what you need to do to test...

1)  Navigate to 'System UI -> Formatters' in your left nav

2)  Find the 'Checklist' formatter record for the 'Task' table and open it.

3)  Change the Table value to 'Configuration Item (cmdb_ci)', right-click the form header, and select 'Insert and Stay'

4)  Navigate to any CMDB form and personalize to see if the 'Checklist' formatter is available.

[richelle_pivec]

That worked. Turns out mine was a user added table, so I needed to add the specific table value and do an "Insert and Stay," but once I did that, the formatter showed up just fine in my Form Design.

Thanks much,

Richelle

[Mark Stanger]

Awesome.  Out of curiosity, what ServiceNow version are you on?  When I tested this before I couldn't get it to work.  I'm curious what version ServiceNow added this in for non-task tables.

[richelle_pivec]

We are on Jakarta. It didn't work for the CMDB table, but did work when I used the specific table I wanted, cmdb.ci.appl.

Richelle