Advanced reference qualifier not working in ServiceNow Workspace
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02-28-2025 08:56 PM
Advanced Reference qualifier not working in ServiceNow workspace. As same functionality working as expected in Classical UI.
I tried with the attribute "ref_qual_elements" but it's not working in workspace
Thank in advance
Shrikant
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03-02-2025 03:56 AM
if your cmn_department field is present in workspace view in form then your logic should work fine.
Please ensure that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-19-2025 06:29 AM
I am facing the same issue, I believe this is a workspace bug. I have a list collector field, and when I look up a record for it the first time, it works fine. But then if I clear the value and do another lookup (within the Workspace) it comes back empty. Everything works as expected in the back-end UI, this is 100% a workspace issue. I am thinking of opening a Case, would advise the same.