Advanced View Rule - hasRole + assignment_group

[andreas_holgers]

Hi,

I'm trying to achieve an view rule that accomplishes the following demand:

• (gs.hasRole('real_estate_agent') && current.assignment_group == 'Real Estate'){
  answer = "real_estate";}

Tickets(sc_request) that are assigned to the Real Estate assignment group and their agents should have their own view.

Is this possible to accomplish? (I know that the use of current doesn't work in view rules)

Best Regards.
Andreas

[Ankur Bawiskar]

Hi Andreas,

yes current won't work in view rules script;

you can give condition like assignment group is Real Estate but you cannot check for the role

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Thanks
Ankur

[palanikumar]

I don't know how you are using this script. However I find an issue in the commend. For assignment group you should check the sys_id of assignment group. So your command should be like this

(gs.hasRole('real_estate_agent') && current.assignment_group == 'sys_id of Real Estate group'){
answer = "real_estate";}

[Dubz · Accepted solution]

Try this, i'm using something similar elsewhere to reference fields on the current form to set the view:

(function overrideView(view, is_list) {

var url = gs.action.getGlideURI().getMap();
var sysId = url.get('sys_id');

var gr = new GlideRecord('sc_request');

if (gr.get(sysId)) {

if(gs.hasRole('real_estate_agent') && gr.assignment_group.getDisplayValue() == 'Real Estate'){

answer = 'real_estate';
}
}


})(view, is_list);

[andreas_holgers]

Thanks, works as expected!