Advice with LDAP OU filter

[jasonbrough]

Hello, I need help with LDAP integration, which is actually more of a question regarding LDAP filters rather than ServiceNow itself.

There are a number of OU's in AD which contain the accounts which they want to drag across. All the OU's are called 'User Accounts (Personal)'. The diagram shows 3 such OU's (there are around 150 in total).

The OOB filter is as follows:

        (&(objectClass=person)(sn=*)(!(objectClass=computer))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))

What I want to do is basically start at the root level (black above) and return only the user records that exist in the 'User Accounts (Personal)' OU's. I was thinking of adding the following condition to the OOB filter:

        (ou=User Accounts (Personal)

Has anyone done anything like this before?

Thanks..

[alan_lowrance]

How we are doing user imports is to add those groups of people to a "ServiceNow Users" group and have that as a default group that all new hires processed by HR go into.   That way we don't have to manage which OU's that ServiceNow should pull in, just add them to a ServiceNow group of some sort and have the LDAP sync look for that instead of parsing all the different OUs you might want

[Nitin_NOW]

Hello Swetha

Did you ever get this resolved? Seems I have pretty much similar issue, I would like to remove a sub OU from the parent OU from the filter?

How did you achieve this ?

Regards!