After approving the case, hr task should assign to same approver

[Suzy]

Hi All,

I have a "CASE" which is assigning to a GROUP and any member in the group can approve the case, Now I need to assign a "TASK (HR Task)" to the same approver who approved the CASE earlier.

I have used the Create Task activity and used the Advanced scripting and written the below script and it is not waiting for completion of task and not triggering the task assigned to same approver.

Please suggest

var gr = new GlideRecord('sysapproval_approver');
gr.addQuery('document_id', current.sys_id);
gr.query();
if(gr.next())
{
task.assigned_to = gr.approver.name;
}

[Ankur Bawiskar]

@Suzy 

your script to assign user is wrong

update as this

are you using workflow for creating task? if yes then there is Wait for completion checkbox on Create Task activity

var gr = new GlideRecord('sysapproval_approver');
gr.addQuery('document_id', current.sys_id).addOrCondition('sysapproval', current.sys_id);
gr.query();
if(gr.next())
{
	task.assigned_to = gr.approver;
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Suzy]

Hi Ankur,

Thanks for your reply.

It did work with below script.

var gr=new GlideRecord('sysapproval_approver');
gr.addEncodedQuery('sysapproval='+current.sys_id+'^state=approved');
gr.query();
if(gr.next())
	{
		
		task.assigned_to= gr.approver;
	}