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After BR is not running

VanamaA
Tera Contributor

‎12-18-2024 11:15 PM

Hi Everyone,

 

I have created a simple After insert,update BR on SG-Intune Computer Related table,where it shows a Infomessage message.But that BR is not running.

 

Can anyone help me on this

 

Thanks in Advanced

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12 REPLIES 12

Ankur Bawiskar
Tera Patron

‎12-19-2024 06:17 AM

@VanamaA 

are you sure that BR condition if any are satisfying or not?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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VanamaA
Tera Contributor
In response to Ankur Bawiskar

‎12-19-2024 06:23 AM

Hi @Ankur Bawiskar 

 

There are no conditions, BR should run on update of record.So We have selected as after insert/Update.

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VanamaA
Tera Contributor
In response to Ankur Bawiskar

‎12-19-2024 06:26 AM

Hi @Ankur Bawiskar 

 

There are no conditions,it should trigger when the record is updated.So we have selected as after update/insert.

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Uncle Rob
Kilo Patron

‎12-19-2024 06:30 AM

How can we possibly troubleshoot if you've provided no details about the BR?
At least screenshot us the conditions and the script.

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