After impersonating a user when trying to disconnect it will not disconnect cleanly.After disconnect

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terrillc
Tera Contributor

‎03-24-2025 12:09 AM

After impersonating a user when trying to disconnect it will not disconnect cleanly.After disconnecting the options are only to impersonate another user. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2025 01:43 PM

Hi @terrillc 

I tried in my PDI and i can see end impersonate

 

AGLearnNGrow_0-1742935411146.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2025 01:43 PM

Hi @terrillc 

I tried in my PDI and i can see end impersonate

 

AGLearnNGrow_0-1742935411146.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Rohit Singh
Mega Sage

‎03-25-2025 01:47 PM

Hi @terrillc ,

 

After impersonating if you wish to disconnect the impersonation then you can hit the end impersonation from top right of the user profile.

 

That’s the correct way to stop impersonation.

 

If my response helped then please mark it helpful.

 

Regards,
Rohit

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