After san Diego upgrade some users want to revert to the older ui

[Backlinks Johnn]

Hello! After San Diego upgrade some users like admins want to revert to the old ui but others want to use it.

Can this be done?

[Filipe Cruz · Accepted solution]

Hi Backlinks,

I see that you are very into the Next Experience UI! 🙂

You can set the following user preference for the users that want to use the next experience ui (Polaris).

 "glide.ui.polaris.use"

Don't forget to uncheck the "System" and apply the preference to the user you want.

Hope this helps!

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards,

Filipe Cruz

[Backlinks Johnn]

Just tried this and it worked!! Many thanks!!

[Miguel Posada]

There is also a system property that can be created and set to "True" to allow users to enable or disable the Next Experience UI from their own Preferences menu.

glide.ui.polaris.on_off_user_pref_enabled

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1117832

[Grover Tyson]

Can you provide the steps to this option for users to Turn on / off Next experience?