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After Upgrade ,I'm unable to view the SOW Homepage Details

Sruthi_2511
Tera Contributor

After Upgrade ,I'm unable to view the SOW Homepage Details:

Sruthi_2511_1-1760521149510.png

 

But It show's like below

Sruthi_2511_2-1760521183951.png

Widget are missing after upgrade. Home Page details or order are same to same. Still Widget is missing.What will be the solution for this?

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Sruthi_2511 

Is this PDI or customer instance?

You upgraded from which version to which one?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Customer instance, we are upgraded to Yokohoma

@Sruthi_2511 

Did you check with admin or non-admin user?

Did you check the landing page and it's data visualizations after the upgrade?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader