Putting '?' icon next to the felid

[MadhuDanalN]

Hey guys I need a help with a customization in the SIR form. I have some fields in the form and the client want to put some hints and a interrogation icon next to the field "?". I managed to put the hint in the label configuration in the field but I can't put the icon next to him.

[Dr Atul G- LNG]

Hi @MadhuDanalN 

By default (OOTB), icon typically appears in the 'reference' field, or you can review the default configuration for the short description

[MadhuDanalN]

Hi @DR Atul G-LNG, thank you for the reply.

For example, in the Impact field (High, Low, Medium, Critical), when the user selects a particular choice (e.g., Low), they should be able to click on a ? icon or similar to see the explanation message. based on the demand it will be visible to the user

[Dr Atul G- LNG]

Hi @MadhuDanalN 

Thanks for the detailed explanation. I wouldn’t recommend proceeding with this approach, as it could introduce technical debt if there’s no OOTB (out-of-the-box) solution available.

Instead, I suggest displaying a user-friendly message beneath the field as soon as the user selects either “Low” or “High.” This can be achieved using a Client Script or a UI Policy.

Avoid using a tooltip (e.g., adding a ? icon), since the user would have to click on it, which adds an extra step and isn't as seamless.

https://www.servicenow.com/community/developer-forum/display-field-message-under-form-field-dependin...

[Ankur Bawiskar]

@MadhuDanalN 

sorry please share screenshot of what you were able to achieve and what you want next?

If my response helped please mark it correct and close the thread so that it benefits future readers.