Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

After Upgrade ,I'm unable to view the SOW Homepage Details

Sruthi_2511
Tera Contributor

After Upgrade ,I'm unable to view the SOW Homepage Details:

Sruthi_2511_1-1760521149510.png

 

But It show's like below

Sruthi_2511_2-1760521183951.png

Widget are missing after upgrade. Home Page details or order are same to same. Still Widget is missing.What will be the solution for this?

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Sruthi_2511 

Is this PDI or customer instance?

You upgraded from which version to which one?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Customer instance, we are upgraded to Yokohoma

@Sruthi_2511 

Did you check with admin or non-admin user?

Did you check the landing page and it's data visualizations after the upgrade?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader