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After upgrade to Australia we lost Browse all button

RajeshG52241913
Giga Contributor

After Upgrade to Australia we lost Browse all Button , Previously we have see Browse all , but now we are seeing Black dot, how to fix this issue

 

RajeshG52241913_1-1789979137705.png

 

1 ACCEPTED SOLUTION

Rakesh_M
Mega Sage

Hi @RajeshG52241913 ,
1.Navigate to Employee Center >> Advanced Portal Navigation
2.Open The active record.
3.From the Menu Items related list , Select the Menu Item that has this issue.
4.Make sure the Browse Button is checked and Browse button display text field is populated.

 

Rakesh_M_0-1789983118242.png

 

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@RajeshG52241913 

where is this happening?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

in Black dot it need to show Browse all, but not showing at all

Rakesh_M
Mega Sage

Hi @RajeshG52241913 ,
1.Navigate to Employee Center >> Advanced Portal Navigation
2.Open The active record.
3.From the Menu Items related list , Select the Menu Item that has this issue.
4.Make sure the Browse Button is checked and Browse button display text field is populated.

 

Rakesh_M_0-1789983118242.png

 

Tanushree Maiti
Tera Patron

Hi @RajeshG52241913 

 

It seems , your portal is customized one. Try to identify the widget where you are looking for Browse All, check if any configuration overrides happened due to Australia upgrade.  Check version tab in the widget.

 

Also check this community post .Hope it will help you.

https://www.servicenow.com/community/developer-forum/update-the-label-of-the-quot-browse-all-quot-bu...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti