Agent Assist - Opened For language

[SC4]

Hi. In Agent Workspace, Agent Assist, there is an option so see articles as the Opened For would view. But the idea is to check articles based on the opened for preferred language and currently its only in english. Where can I make this configuration?

[Dr Atul G- LNG]

Hi @SC4 

https://developer.servicenow.com/dev.do#!/reference/next-experience/utah/shared-components/sn-agent-...

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/task/...

[SC4]

Hi @Dr Atul G- LNG thanks for the links.

I already had look into those, but I dont see any example or explanation in how to do it.

Idea is, if the Search as Opened For is selected, the returned articles should be based on the subject person's preferred language..

[Dr Atul G- LNG]

Hi @SC4 

Agent Assist is very new and not available on PDI , so i doubt you get more information. If you are using it to client instance, raise a HI supports. 

[SC4]

I appreciate your feedback.

Looking into the DOM there is a "sn-aa-search-as", so the idea is to look for this somewherer, add a search source that if its selected, then query.