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Agent Mobile screenshots

Thereza Van der
Tera Contributor

Good afternoon all

 

I am creating a user manual for On-call scheduling. Part of the manual covers the Agent Mobile. I would like to take screenshots, but it is blocked. Is it blocked from ServiceNow's side? I logged an internal call but the problem could not be resolved so I was wondering if the block is from SNow's side?

 

The error I get is: "This app doesn't allow screenshots."

 

Regards

Thereza

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