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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum How to Hide the “Options” Text in a ServiceNow Catalog Item Hello,The screenshot b... Read More Developer forum Employee Center - Quick Link with Topic - Way to have icons? Currently today we are... Read More Developer forum How to remove available change templates for selection within Service Operations Workspace Within Service Operati... Read More Developer forum Language Translation Hello Community,I am currently working on a translation/localization requirement in our development inst... Read More Developer forum How to Assign Ticket to Primary On-Call User and Notify Both Primary & Secondary Users? Hi AllI am using the O... Read More Developer forum Lookup Record ,check status Hi , lookup Record in flow When look up record action how to check there is any rec... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Wisconsin SNUG Register today for the Chicago World Forum on October 6th! Hello SNUG Members! Re... September 24, 2026 7:00 AM Read More Calgary SNUG SNUG Live Calgary Register to attend the upcoming ServiceNow User Group Live Calgary and workshop in Calgary. (notice the ... September 24, 2026 7:30 AM Hyatt Regency Calgary, Centre Street South, Calgary, AB, Canada Read More SPM events ServiceNow Exchange: SPM Academy - The Retail Strategic Portfolio Management Suite Join us to discover ho... September 24, 2026 8:00 AM Read More ITSM events LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Start where you are. B... September 24, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016939_Q3-FY26-Global-IT-Accelerators-for-IT_MT00003942_LP.html?referenceSource=ITSMCommunity Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Employee Center - Quick Link with Topic - Way to have icons?

Currently today we are not making use fully for Employee Center. Each of the Different units with Quick Links want them more prominent with an ICON. I have icons attached to each of them but they are not showing. Any idea on how to get these to show ...

  • Question

Lookup Record ,check status

Hi , lookup Record in flow When look up record action how to check there is any record satisfies condition. how to check that within the flow.

  • Question

Language Translation

Hello Community,I am currently working on a translation/localization requirement in our development instance. Specifically, I need to translate a large number of variables for a Record Producer into a target language.Since I have a very large volume ...

  • Question

Cloning a Self-Hosted Database Using KB1645366

Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...

  • Question

Service Operations Workspace Template Tab Default

Good morning, I working in the SOW and on the interaction record the template tab defaults to all.  But on the incident record the default is My Templates.  How to I change it on the incident so that the template selection defaults to All like on the...

  • Question

Resolved! How to Create, Publish and Retire a Change Model - Template

What is change templateChange templates provide baseline standardisation for common changes, making changes easier to create as well as driving a higher standard of change and compliance. Similar to the concepts used for existing standard change temp...

  • Question

Has anyone encountered this error: Flow execution not found

We have requests that are running longer an a year and we are receiving this error when trying to look at the flow that should be running for the request.   Has anyone else encountered this and if so, what did you do to resolve the issue?

  • Question

Unable to add errors to warnings in atf

Hi team, i have admin access, all 3 atf roles yet i am unable to add errors to atf warning list and error list i am not able to run the atf.i am trying to run catalog atf in service portal.whenever i open the service catalog in service portal in atf ...

  • Question

How do I set the Dropdown component as mandatory in the UI Builder?

I’m having trouble making a drop-down field (component) mandatory. This UI Builder is a modal that will open in the Service Operations Workspace (SOW); I’ve already managed to populate the other fields, but the problem is how to make it mandatory – t...

  • Question