Agents and managers cannot create knowledge articles from Community questions

Sruthi12
Tera Contributor

Hi Team,

 

I'm preparing for CIS-CSM Exam. Please help me to get the answer for below question.

 

Agents and managers cannot create knowledge articles from Community questions?

1. True

2. False

 

I'm bit confused showing the answers in the different site.

 

Regards,

Sruthi

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@Sruthi12 Answer is 2. False

Iraj Shaikh
Mega Sage
Mega Sage

Hi @Sruthi12 

 

Answer is True

Reference links:
Solved: Agents and Managers can create Knowledge Article f... - ServiceNow Community
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