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What is the filter condition to keep in visual task board to get the list of SLA breached tickets ?

dwef
Tera Contributor

‎07-12-2024 07:03 AM

1.What is the filter condition to keep in visual task board to get the list of SLA breached tickets ? 
2.And  next question is To get how many users solved how many incidents and catalog tasks in visual task board , I gave all my filter conditions like assignment groups etc.. but in vertical lane I gave assigned to - there I can see number of ticket for that user but I want to know how many incidents and how many catalog tasks but in same board?Can anyone help me to create these 2 boards ?

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AndersBGS
Tera Patron
Tera Patron

‎07-13-2024 05:28 AM

Hi @dwef ,

 

I don't understand your requirement - please specify?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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