What is the filter condition to keep in visual task board to get the list of SLA breached tickets ?
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07-12-2024 07:03 AM
1.What is the filter condition to keep in visual task board to get the list of SLA breached tickets ?
2.And next question is To get how many users solved how many incidents and catalog tasks in visual task board , I gave all my filter conditions like assignment groups etc.. but in vertical lane I gave assigned to - there I can see number of ticket for that user but I want to know how many incidents and how many catalog tasks but in same board?Can anyone help me to create these 2 boards ?
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07-13-2024 05:28 AM
Hi @dwef ,
I don't understand your requirement - please specify?
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Anders
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